Privacy Policy

new jili app Privacy Policy

We take your privacy seriously. Here's a clear explanation of what data new jili app collects, why we collect it, and how we keep it safe.

Last Updated: January 2026

How new jili app Approaches Your Privacy

Six principles that guide how we handle your personal data as a Filipino player on the platform.

We Collect Only What's Needed

new jili app only collects personal data that is necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We don't ask for more than we need.

Your Data Is Encrypted and Secured

All data transmitted between your device and new jili app is protected by SSL encryption. Account access is secured by OTP verification. We do not store payment credentials beyond what is required for transaction processing.

We Don't Sell Your Personal Data

Your personal information is not sold to third parties for marketing or advertising purposes. Period. Data sharing with third parties only occurs where required by law or where you have explicitly consented.

You Have Rights Over Your Data

You can request access to the personal data we hold about you, ask for corrections, or request deletion of your account data. These rights are available to all registered new jili app players.

Philippines-First Data Handling

new jili app is built for Filipino players. Our data practices are designed with the Philippine market in mind. Your data is processed and stored in accordance with applicable data protection requirements.

Transparent and Understandable

We write our privacy policy to be read and understood, not to bury important information in legal language. If something here is unclear, contact our support team and we'll explain it plainly.

This Privacy Policy applies to all players who register, access, or use the new jili app platform, including the website and mobile application. By creating an account or using the Platform, you acknowledge that you have read and understood this policy.

1Introduction

new jili app ("we", "us", "the Platform") is an online gaming platform serving players in the Philippines. We are committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.

This policy applies to all data collected through the new jili app website, mobile application, and any related services. It should be read alongside our Terms & Conditions.

2Data We Collect

We collect personal data only when there is a legitimate purpose for doing so. The categories of data we collect include:

Data Category Examples Purpose
Identity Data Full name, date of birth, government ID details Account registration and KYC verification
Contact Data Philippine mobile number, email address Account access, OTP delivery, support communications
Financial Data Bank account details, e-wallet identifiers (GCash, Maya), transaction history Processing PHP deposits and withdrawals
Account Activity Game history, bet records, session logs, balance changes Account management, dispute resolution, responsible gaming monitoring
Technical Data IP address, device type, browser, operating system Security monitoring, fraud prevention, platform optimisation
Communications Data Support chat transcripts, emails sent to us Resolving queries and improving support quality

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health data unless legally required and with your explicit consent.

3How We Use Your Data

Your personal data is used strictly for the purposes outlined below:

  • Account operation: To create and maintain your new jili app account, process logins, and manage your profile settings.
  • Identity verification: To complete KYC verification as required before withdrawal processing, and to comply with anti-money laundering obligations.
  • Transaction processing: To handle PHP deposits and withdrawals through your chosen local payment method.
  • Security: To detect and prevent fraud, unauthorised access, and suspicious account activity.
  • Customer support: To respond to your queries, investigate disputes, and improve the support experience.
  • Platform improvement: To understand how players use the platform and make performance, design, and feature improvements.
  • Responsible gaming: To monitor activity patterns that may indicate problem gaming behaviour, in line with our responsible gaming commitments.
  • Legal compliance: To meet obligations imposed by applicable Philippine laws and any regulatory requirements.
No unsolicited marketing: new jili app does not send unsolicited promotional messages. Account-related notifications are sent as part of normal service operation. If you receive a message claiming to be from new jili app that seems suspicious, do not click any links and report it to our support team.

4Data Sharing with Third Parties

new jili app does not sell, rent, or trade your personal data to third parties. Data is shared in limited, specific circumstances only:

  • Payment processors: Your financial data is shared with the payment service providers needed to complete your PHP transactions. These providers operate under strict data handling agreements.
  • Game providers: Technical session data is shared with our game providers (such as JILI, PG Soft, and Pragmatic Play) to enable game functionality. Game providers do not receive your identity or financial data.
  • Security and fraud services: Technical data may be shared with fraud detection and cybersecurity service providers to protect the platform and its players.
  • Legal obligations: We may be required to share data with law enforcement, regulatory authorities, or courts when required by applicable Philippine law.

In all cases, third-party data sharing is governed by data processing agreements that require those parties to handle your data securely and only for the specified purpose.

5Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after account closure, as required by applicable legal and regulatory obligations. The specific retention period depends on the category of data:

  • Identity and KYC data is retained for the duration required under anti-money laundering and financial record-keeping regulations.
  • Transaction records are retained for a minimum period to support dispute resolution and compliance audits.
  • Account activity logs are retained to support security investigations and responsible gaming monitoring.
  • Support communications are retained for quality assurance and dispute resolution purposes.

When data is no longer required and no legal obligation exists to retain it, it is securely deleted or anonymised.

6Data Security

new jili app implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

  • SSL (Secure Sockets Layer) encryption protects all data in transit between your device and our servers.
  • OTP (One-Time Password) verification is required for account logins and withdrawal requests.
  • Access to player data within our organisation is restricted to authorised personnel with a legitimate need.
  • System activity is monitored for unusual patterns that may indicate a security incident.
Your responsibility: Account security depends on you keeping your password and OTP codes private. new jili app will never ask for your password or OTP via chat, email, or phone. If you suspect your account has been compromised, contact support immediately.

7Your Rights Over Your Personal Data

As a player on new jili app, you have the following rights in relation to your personal data:

Right of Access

You can request a copy of the personal data we hold about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Rectification

If any of your personal data is incorrect or outdated, you can request that we update it. Some data – such as your verified name – cannot be changed without a repeat KYC process.

Right to Erasure

You may request deletion of your personal data. We will honour this request where there is no legal obligation that requires us to retain the data. Some records must be kept for regulatory compliance even after account closure.

Right to Object

You have the right to object to certain uses of your personal data. Where processing is based on our legitimate interests, we will review your objection and respond accordingly.

Right to Data Portability

Where technically feasible and legally applicable, you can request your personal data in a structured, commonly used format so you can use it with another service.

To exercise any of these rights, contact our support team at [email protected] with your account details and the specific request.

8Cookies and Tracking Technologies

new jili app uses cookies and similar tracking technologies to operate the platform, improve performance, and enhance your experience. Types of cookies we use include:

  • Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during a visit.
  • Performance cookies: Used to understand how players navigate the platform so we can improve the layout and user experience.
  • Security cookies: Used to detect and prevent suspicious activity, including bot traffic and fraudulent login attempts.

Most browsers allow you to manage or disable cookies through their settings. Note that disabling essential cookies may affect your ability to log in or use core platform features.

9Minors

new jili app is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that an account belongs to a minor, it will be closed immediately and associated data will be handled in accordance with applicable legal requirements.

Parents and guardians who believe a minor may have registered on new jili app should contact our support team immediately at [email protected].

10Changes to This Privacy Policy

new jili app may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Significant changes will be communicated to registered players via in-app notification where possible. Continued use of new jili app after a policy update constitutes acceptance of the revised policy.

11Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the new jili app team:

We aim to respond to all data-related queries within a reasonable timeframe. For account-specific matters, please have your registered mobile number ready for identity verification.

Your Data Is Safe. Now Let's Play on new jili app

Register your account, complete verification in minutes, and enjoy 500+ games in PHP. new jili app is for Filipino players aged 21 and above.